How do I stay safe?

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Please carefully read through the following tips before meeting with another user.

 

Communication

Never leave contact details in the title or description of your listing, or on your profile (for example, mobile phone number, email address, postal address)

 

Communicate only through Gively with other users.

 

Don't post any sensitive data (credit card details, passwords) in messages.

 

Please ask all the necessary questions about the item in advance through the messaging service.

 

Where deemed necessary, ask for safety certifications.

 

Collection

We always recommend meeting up in person to donate the item. During a personal hand over the new owner can directly check the state of the item.

 

We strongly discourage postage of items, as this may expose you to fraudulent activity.

 

When meeting an individual, consider location carefully. A well-populated, public place is safest. Exercise your discretion for every meeting.

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