How do I accurately describe the condition of an item?

We kindly ask you to be honest and to not withhold any defects when stating the condition of your item. This will only lead to misunderstandings after entering the exchange and is unfair towards the receiver. We want to encourage people to continue to give and receive through our platform, through great experiences.

 

New/unwanted gift: The item was never worn or used and is still in its original packaging. There are no deficiencies.

 

Very good condition: The item was barely worn or used and is practically new. There are also no deficiencies.

 

Good/used: The item was often worn or used and signs of usage can be seen.

Any deficiencies or signs of use (such as stains, incompleteness etc.) should be checked before listing the item and noted in the description.

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